Contact UsContact Us

We are here to help with product questions, order updates, shipping, returns, and after-sales support.

GET IN TOUCH
Email: langjing@loncry.com
Response time: Within 48 hours

BUSINESS INFORMATION
Legal business name: 香港朗晶贸易有限公司
Operating address: 111 Tongzhou Street, Tai Kok Tsui, Kowloon, Hong Kong

WHEN CONTACTING US ABOUT AN ORDER
Please include your order number, the email address used to place the order, a brief description of the issue, and clear photos for damaged, defective, or incorrect items.

RETURNS
Please contact us before sending a return. Returns sent without prior authorization may be delayed or refused.