Terms of service
Effective Date: ____/__/____
Overview
Welcome to LONCRY! The terms “we”, “us”, and “our” refer to LONCRY. LONCRY operates this store and website, including all related information, content, features, tools, products, and services associated with your orders, to provide you (the Customer) with a curated shopping experience (“Service”). LONCRY is powered by Shopify, which enables us to deliver our Services to you.
These Terms of Service, together with any policies referenced herein (collectively the “Terms”), set forth your rights and responsibilities when using our Service.
Please read these Terms carefully, as they contain important information regarding your legal rights, including disclaimers and limitations of liability.
By accessing, using, or interacting with our Service, you agree to be bound by these Terms and our Privacy Policy [Insert Link]. If you do not agree to these Terms or our Privacy Policy, you must not access or use our Service.
Section 1 - Access and Accounts
By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence and that you permit any of your minor dependents to use this Service on devices owned, purchased, or controlled by you.
To use the Service, including browsing our online store or purchasing any products or services offered by us, you may be required to provide certain information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide to our store is true, current, complete, and accurate, and that you hold all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities conducted under your account. You may not transfer, sell, assign, or authorize your account to any third party.
Section 2 - Our Products
We make every effort to accurately display our products and services in our online store. However, please note that product colors and appearances may vary slightly from the display on your screen due to differences in device types, screen settings, and configurations.
We do not warrant that the appearance or quality of any purchased products or services will meet your expectations or match the displays presented in our online store.
All product descriptions are subject to change without prior notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantity of any products offered to any individual, region, or jurisdiction on a case-by-case basis.
Section 3 - Orders
When you place an order, you are submitting an offer to purchase. LONCRY reserves the right to accept or decline your order for any reason at its sole discretion. Your order is only confirmed and accepted once LONCRY receives and processes your full payment. Please review your order carefully before submission. Once an order is accepted, LONCRY may not accommodate cancellation requests. If we decline, modify, or cancel your order, we will attempt to notify you via the email, billing address, or phone number provided at checkout.
All purchases are eligible for return or exchange solely in accordance with our Return & Refund Policy [Insert Link].
You represent and warrant that your purchases are for personal or household use only and not for commercial resale, distribution, or export purposes.
Section 4 - Pricing and Billing
All prices, discounts, and promotions are subject to change without prior notice. Product prices are valid at the time of order placement and will be listed in your order confirmation email. Unless otherwise explicitly stated, displayed prices do not include taxes, shipping fees, handling charges, tariffs, or import duties.
Prices displayed in our online store may differ from prices in physical stores, third-party online platforms, or other retail channels. We may offer promotional services from time to time, which may affect pricing and are governed by additional promotional terms. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions made at our store. You shall promptly update your account details, including your email address, credit card numbers, and expiration dates, to enable us to complete your transactions and contact you when necessary.
You represent and warrant that: (1) the credit card information you provide is true, valid, and complete; (2) you are duly authorized to use the credit card for purchases; (3) your credit card issuer will honor all charges incurred by you; and (4) you will pay all incurred charges, including shipping and handling fees and all applicable taxes, in accordance with the published pricing.
Section 5 - Shipping and Delivery
We are not liable for any shipping or delivery delays. All delivery times are estimated and not guaranteed. We assume no responsibility for delays caused by carrier issues, customs processing, or any circumstances beyond our reasonable control. Title and risk of loss for all products transfer to you once the goods are handed over to the shipping carrier.
Section 6 - Intellectual Property
Our Service, including without limitation all trademarks, brand names, text, visual displays, images, graphics, product reviews, videos, audio content, and their selection, arrangement, and design, is owned by LONCRY, its affiliates, or licensed partners and is protected by U.S. and international patent, copyright, and other intellectual property laws.
These Terms grant you the right to use the Service solely for personal, non-commercial purposes. You may not copy, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any materials from the Service without our prior written consent. Nothing in these Terms shall be construed as granting any patent, trademark, copyright, or other intellectual property license or rights in LONCRY, Shopify, or any third-party assets, except as expressly stated. Unauthorized use of the Service may violate federal, state, and international intellectual property laws. LONCRY reserves all rights not expressly granted under these Terms.
The name, logo, product and service names, designs, and slogans of LONCRY are trademarks of LONCRY or its affiliates and licensors. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify Inc. All other third-party names, logos, product and service marks displayed on the Service are trademarks of their respective owners.
Section 7 - Optional Tools
Our Service may grant you access to third-party tools that we do not monitor, control, or intervene in any manner.
You acknowledge and agree that we provide access to such third-party tools on an “as is” and “as available” basis without any warranties, representations, conditions, or endorsements of any kind. We shall have no liability whatsoever arising from or related to your use of optional third-party tools.
Your use of any optional third-party tools available through our website is entirely at your own risk and discretion. You are responsible for reviewing and agreeing to the terms of service provided by the relevant third-party providers.
We may launch new features, tools, and resources through the Service in the future. All new functionalities shall be deemed part of the Service and subject to these Terms of Service.
Section 8 - Third-Party Links
The Service may contain materials and hyperlinks to third-party websites or platforms, including embedded third-party functionalities. We do not review or evaluate the accuracy, content, or reliability of any third-party websites you access. You acknowledge that accessing external third-party sites is at your own risk.
We are not liable for any damages or losses arising from your access to, purchase from, or use of any third-party websites, products, services, or resources. Please carefully review all third-party terms and policies before conducting any transactions. All complaints, claims, concerns, or inquiries regarding third-party products and services must be submitted directly to the relevant third party.
Section 9 - Relationship with Shopify
[Merchant Note: Do not delete or modify this section.]
LONCRY is powered by Shopify, which enables us to provide our Service to you. However, all purchases and transactions conducted on our store are directly between you and LONCRY. By using our Service, you acknowledge and agree that Shopify is not responsible for any aspect of transactions between you and LONCRY, including any injuries, damages, or losses arising from product or service purchases. You hereby expressly release Shopify and its affiliates from any claims, damages, or liabilities arising out of or related to your transactions with LONCRY.
Section 10 - Privacy Policy
All personal information collected through our Service is governed by our Privacy Policy [Insert Link]. Certain personal data processing may also be subject to Shopify’s Privacy Policy. Your use of the Service constitutes your acknowledgment and understanding of our Privacy Policy.
As our Service is hosted by Shopify, Shopify may process your personal information related to your access and usage of the Service to operate and optimize platform services. Information you submit through the Service may be transmitted to Shopify and other third parties located outside your jurisdiction for service fulfillment purposes. Please review our Privacy Policy [Insert Link] for detailed information regarding data processing by us, Shopify, and our partners.
Section 11 - Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans, or other content (collectively “Feedback”) to us, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, copy, modify, publish, distribute, and display such Feedback for any purpose, including commercial use. This license allows us to operate, evaluate, enhance, improve, and promote our Service while performing our contractual obligations and exercising our rights under these Terms.
You represent and warrant that: (1) you hold all necessary rights to submit the Feedback; (2) you have disclosed any compensation or incentives related to the Feedback; and (3) your Feedback complies with these Terms. We are under no obligation to keep your Feedback confidential, provide compensation for Feedback, or respond to your submissions.
We may (but are not obligated to) monitor, edit, or remove any content that we determine, in our sole discretion, is unlawful, offensive, threatening, defamatory, pornographic, obscene, objectionable, or violates any third-party intellectual property rights or these Terms.
You agree that your Feedback will not infringe any third-party rights including copyright, trademark, privacy, personality, or proprietary rights. You further agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene content, nor any computer viruses or malware that may disrupt the operation of the Service or related websites. You may not use false email addresses, impersonate others, or mislead us or third parties regarding the source of any Feedback. You are solely responsible for all Feedback you submit and its accuracy. We assume no liability for any Feedback posted by you or any third party.
Section 12 - Errors, Inaccuracies and Omissions
Occasionally, information on our Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping fees, delivery times, and product availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to update information or cancel orders at any time without prior notice, even after you have submitted your order.
Section 13 - Prohibited Uses
You may only access and use the Service for lawful purposes. You shall not directly or indirectly use or access the Service to: (1) engage in any illegal or malicious activities; (2) violate any international, federal, provincial, state, or local laws and regulations; (3) infringe upon our intellectual property rights or the intellectual property rights of third parties; (4) harass, abuse, insult, harm, defame, disparage, or threaten our staff or any third parties; (5) disseminate false or misleading information; (6) transmit or reuse any materials that violate these Terms; (7) send unsolicited advertising, spam, chain letters, or promotional content; (8) impersonate any individual or entity; or (9) conduct any activities that restrict or interfere with others’ use of the Service or harm the interests of LONCRY, Shopify, or Service users.
Furthermore, you agree not to: (1) upload or transmit viruses or malicious code that disrupts Service functionality; (2) copy, extract, sell, resell, or exploit any portion of the Service; (3) collect or track third parties’ personal information; (4) engage in spamming, phishing, or deceptive usage of the Service; (5) use robots, crawlers, scraping tools, automated devices, or AI tools to access the Service without authorization; or (6) interfere with, bypass, or circumvent our security, authentication, or anti-bot measures. We reserve the right to suspend, disable, or terminate your account without prior notice if you violate any provision of these Terms.
Section 14 - Agents and Automated Tools
14.1 This Section applies if you deploy, enable, or permit any agent to access or interact with the Service. An “Agent” refers to any software, program, or service that performs autonomous or semi-autonomous actions on behalf of any individual or entity without direct manual supervision.
14.2 No Agent may access or interact with the Service unless it fully discloses its identity and complies strictly with Section 14.4. We may prohibit Agent access to the Service at our sole discretion.
14.3 We reserve the right to implement technical measures to restrict or block Agent access and interaction with the Service.
14.4 All Agents must: (1) disclose their identity in all HTTP/HTTPS requests by including “Agent/[Agent Name]” in the user-agent string; (2) not disguise or conceal automated behavior by mimicking human interaction or bypassing CAPTCHA and anti-bot verification measures; (3) truthfully respond to all human/computer verification prompts; (4) not evade any technical measures designed to restrict automated access to the Service.
Section 15 - Termination
We may terminate these Terms or suspend or terminate your access to the Service (or any part thereof) at any time without prior notice at our sole discretion. You remain liable for all outstanding fees and charges accrued up to and including the termination date.
Upon termination of these Terms, the following sections shall remain in full force: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and all other clauses intended to survive termination.
Section 16 - Disclaimer of Warranties
All information provided through the Service is for general reference only. We do not warrant the accuracy, completeness, or usability of any such information. Your reliance on Service content is entirely at your own risk. We shall not be liable for any losses or damages arising from reliance on Service materials.
Unless otherwise expressly stated by LONCRY, the Service and all products are provided on an “as is” and “as available” basis without any representations, warranties, or conditions of any kind, whether express or implied, including without limitation implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant that the Service will operate uninterrupted, timely, securely, or error-free. Certain jurisdictions do not permit the exclusion of implied warranties, so this disclaimer may not fully apply to you.
Section 17 - Limitation of Liability
To the fullest extent permitted by applicable law, LONCRY, its partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and Shopify and its affiliates shall not be liable for any injuries, losses, claims, or any direct, indirect, incidental, punitive, special, or consequential damages, including without limitation lost profits, lost revenue, lost savings, data loss, replacement costs, or similar damages, arising out of or related to your use of the Service or any products obtained through the Service, whether based on contract, tort (including negligence), strict liability, or other legal theories, even if we have been advised of the possibility of such damages. This limitation applies to all errors, omissions, or losses arising from Service content, product usage, or Service interactions.
Section 18 - Indemnification
You agree to indemnify, defend, and hold harmless LONCRY, Shopify, our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any third-party claims, damages, liabilities, losses, and reasonable attorney fees arising from: (1) your breach of these Terms or any incorporated policies; (2) your violation of applicable laws or third-party rights; or (3) your access to and use of the Service.
We will notify you of any indemnifiable claims in a timely manner, but your indemnification obligations shall not be discharged due to delayed notification unless you suffer substantial prejudice. We may assume exclusive control over the defense and settlement of any claim at your cost and select legal counsel. We will not settle any claim requiring non-monetary obligations without your consent (which you may not unreasonably withhold). You shall fully cooperate with all claim defense procedures and provide required documentation.
Section 19 - Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the provision shall be enforced to the maximum extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of all remaining provisions.
Section 20 - Waiver and Entire Agreement
No failure or delay by us to exercise or enforce any right or provision of these Terms shall constitute a waiver of such right or provision.
These Terms, together with all policies and operating rules posted on our website, constitute the entire agreement between you and us governing your use of the Service, superseding all prior oral or written agreements, communications, and proposals, including all previous versions of these Terms. No ambiguity in these Terms shall be construed against the drafting party.
Section 21 - Assignment
You may not assign, transfer, or delegate these Terms or any of your rights or obligations hereunder without our prior written consent, and any purported unauthorized assignment shall be void. We may assign or transfer these Terms and our rights and obligations at any time without notice or consent from you.
Section 22 - Governing Jurisdiction
These Terms of Service and all separate agreements under which we provide the Service shall be governed by and construed in accordance with the federal and state laws of the jurisdiction where LONCRY is headquartered. You consent to the exclusive personal jurisdiction of the courts located within such jurisdiction for all disputes arising out of these Terms.
Section 23 - Headings
Headings used in these Terms are for convenience only and shall not limit or affect the interpretation of any provisions.
Section 24 - Updates to Terms of Service
You may review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, modify, or replace any portion of these Terms at our sole discretion by posting updates on our website. You are responsible for regularly reviewing our website for changes. We will notify you of material changes in accordance with applicable laws, and such changes shall take effect on the specified effective date. Your continued access to or use of the Service following the posting of updates constitutes acceptance of the revised Terms.
Section 25 - Contact Information
If you have any questions regarding these Terms of Service, please contact us using the information below:
Customer Service Email: __________