Where do you ship from?
All orders are prepared and shipped from China.
How long will my order take?
Please allow up to 3 calendar days for processing, plus an estimated 7–20 calendar days for delivery to the United States or Canada.
Will I receive tracking?
When tracking is available, it will be emailed after your order ships.
Can I return an item?
Yes. Eligible unused items may be returned within 30 calendar days of delivery. Please see our Returns & Refunds page for details.
Are crystals and natural materials identical?
No. Natural crystals, wood, and handcrafted components have variations in color, texture, inclusions, and size. These natural characteristics make each piece unique.
Can I wear my piece every day?
For best care, avoid water, perfume, lotions, harsh chemicals, and prolonged direct sunlight. Remove jewelry before bathing, swimming, exercising, or sleeping.
How can I contact LONCRY?
Email us at lcp153@icloud.com.